Delivery & Returns
For France, delivery and return are free of charge from a minimum purchase of €150 throughout mainland France.
For Europe and the French overseas territories, delivery is free from a minimum purchase of €150, and the return is the customer's responsibility.
For the rest of the world, delivery cost is €15, and the customer is responsible for the return.
Any order placed before 3:00 pm, Monday to Friday (except holidays), will be shipped within two workdays within the stock limit available by Colissimo. The products are delivered with a variable time depending on the destination country. A Colissimo tracking number will be sent after the order is processed by our logistics department.
EXCHANGE AND RETURN
According to current legislation, you have a return period of 14 days to return the ordered products, intact in their original conditions and packaging. Once the returned package is received by our services, we will refund you within 14 days, using the same purchase payment method.
See the FAQ for information on the return procedures and any other questions about deliveries and returns.