1. PERSONAL INFORMATION PROTECTION POLICY
Our company takes the privacy and protection of individuals personal information very seriously. We are committed to respecting your privacy and protecting the access to your personal information (hereinafter referred to as « DCP »), collecting and using them exclusively following the legal provisions in force.
Through this Policy, we want to inform you, with complete transparency, about the types of personal information we collect and how we collect, communicate and protect your personal information.
Our websitehttps://monsieurl.com « Our Website »),allows you to easily access Our Personal Information Protection Policy. We seek to update it in line with regulatory and legislative changes and with the best practices and recommendations issued by the National Commission on Informatics and Liberties (CNIL). In addition, we invite you to visit this page regularly to make sure you accept all conditions.
2. WHO ARE WE?
The Monsieur L. trademark owned by Société Sèvres Associés, Société par Actions Simplifiés, with registered office at rue de Sèvres 75006 Paris, 107, registered in the Paris Register of Commerce and Companies under number 894 070 309, represented by Mr Alain Leber, as President, referred to herein as «Our Company», is responsible for the collection, processing and use of the personal information you provide to us.
Our company is under no obligation to appoint a data protection officer (« Data Protection Officer ») according to current regulations. However, relays are appointed within the company to ensure that at all times it complies with these regulations and the implementation and regular updating of «best practices» in this area.
3. WHAT DATA DO WE COLLECT AND USE?
Personal information is all information relating to you as an individual that makes you directly or indirectly identifiable. These are your name, surname and postal address, your telephone number, your date of birth and the data necessary to process the payment, identification number, email address, telephone number, your bank reference that you provide.
4. HOW ARE THEY COLLECTED?
With your prior consent, this personal information is collected when you provide it following an ordering process, opening a customer account or subscribing to our newsletter. They are used to process your orders, including any warranties, our services and the technical administration of our website.
5. FOR WHAT PURPOSES DO WE USE YOUR DATA, AND ON WHAT LEGAL BASIS?
We guarantee that the personal information you provide to us is used only for explicit and legitimate purposes. They allow us to:
- Process your orders, your payments, the delivery of goods and the provision of services you need.
- Manage our customers.
- Send newsletters or event invitations.
- Facilitate and expedite processing your order as much as possible.
- Improve our services for you.
- Seek to avoid any form of fraud and the risk of unpaid debts.
- Process and resolve your complaints or queries.
6. WHO DO WE SHARE YOUR DATA WITH? (WHO ARE YOUR DATA RECEIVERS?)
We likely transmit your information to third parties, such as our Company's service providers, to our partners in particular to process your order, send our newsletters or facilitate and optimize our services for you.
We guarantee that all your personal information is confidential its access is limited to Our Company's employees, service providers and agents of Our Company who need it in the performance of their mission. We guarantee that all our employees with access to your personal information are subject to an obligation of confidentiality and are subject to disciplinary measures and/or other sanctions in case of non-compliance with these obligations.
To process payments, we send your payment details to the following authorized service providers: STRIPE. You will also find on the websites of these providers more information about the data protection applied.
Furthermore, we do not share, sell or communicate your personal information (customer files) to third parties who have no connection with Our Company.
7. IS YOUR PERSONAL INFORMATION TRANSFERRED ABROAD?
If you access the Website from a country that is not a member of the European Union, whose legislation on the collection, use and transfer of data is different from that of the European Union, Our Website is governed by French law, the corresponding conditions of use and this Policy, you consent to the transfer of your data to the European Union.
We may also transmit your data to Group Companies that may be located outside the European Union, always within the scope of the objectives defined above. When applicable, we ensure, before transferring them, that these entities offer an adequate level of protection, following applicable law.
Your data will not, under any circumstances, be transferred outside countries that are part of the European Economic Area or already considered, at the time of transfer, by the European Commission as guaranteeing citizens an adequate level of protection.
You can consult the list of these countries at the following address: https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en
Our Company uses small text files (also called cookies) placed on your hard drive when you visit Our Website. They save information, for example, language preference, length of visit and pages viewed. These cookies allow us to increase the fluidity of navigation on Our Website, and analyze the traffic and use of our users and thus produce statistics in order to allow us to improve the presentation of our products and our communication.
Certain features of Our Website (content sharing on social networks, direct video playback) rely on services offered by third-party sites. These functionalities place cookies that allow them, in particular, to track your browsing and thus analyze your browsing habits, measure the audience of Our Website, your areas of interest and offer you targeted offers. These cookies are only deposited if you give your consent. You can find out about the nature of the cookies placed, accept or reject them either globally for the entire Website and all the services, or on a service-by-service basis
In addition, you can also delete cookies already placed on your computer at any time. However, in this case, when you browse on Our Website, certain features will no longer be accessible and the operation will no longer be optimal. We disclaim any responsibility for it.
Below is the list of services and technologies currently in use:
Facebook – Instagram – Google – Pinterest – Twitter – LinkedIn – Mailchimp
When Our Company uses cookie services offered by American companies, they meet the requirements of the European legislation in force.
Our Website uses plugins from the social networks: Facebook, Instagram, Pinterest, Twitter and Linkedin. If you do not want Facebook, Instagram, Pinterest, Twitter or LinkedIn to affect the data collected via Our Website directly to your profile, we invite you to disconnect from the corresponding service before visiting Our Website. You can also completely prevent the plugin from loading with add-ons for your browser, using (for example) the «NoScript» script blocker(http://www.noscript.net).
9. OUR NEWSLETTERS AND ADVERTISING ACTIONS
We also want to inform you about the service we use to send you newsletters. These are the Mailchimp services. These are operated by Mailchimp, respectively.
Your data allows us to communicate with you as part of marketing campaigns (by email or by post) and to keep you informed of news or new products from our Company that may be of interest to you.
10. HOW LONG ARE YOUR DATA KEPT?
Our Company does not keep your data for a longer period than necessary for the purposes for which they are collected. The retention period is thus limited depending on the purpose of the processing and within the framework of the applicable legislation.
Thus, the data relating to our customers are kept for the duration of the commercial relationship, increased by 3 years for purposes of animation and prospecting, without prejudice to the retention obligations or the applicable prescription periods where applicable.
Data relating to prospects is kept for 3 years from the last incoming contact with Our Company.
11. WHAT SECURITY DO WE PROVIDE FOR YOUR DATA?
Our Company protects and secures the data collected. We ensure their confidentiality and prevent them from being distorted, damaged, destroyed or disclosed to unauthorized third parties.
We have therefore taken appropriate physical, electronic and organizational protection measures to prevent any loss, misuse, unauthorized access or dissemination, alteration or possible destruction of your data.
Among these protection measures, we integrate technologies specially designed to protect your data during their transfer. However, despite the efforts made, Our Company cannot guarantee the infallibility of this protection due to inevitable risks that may arise during the transmission of data in general. Therefore, we advise you to exercise caution to prevent unauthorized access to your data. In particular, to avoid intrusions into your DCPs, do not forget to close your session when the use of your computer can be shared. Indeed, we wish to remind you that you are responsible for the confidentiality of your password and the information appearing in your account.
We inform you that, to fight against fraud and protect Our Company from any abuse, we transmit the personal data relating to payments and necessary for the verification of your solvency, including address, to STRIPE.
This service provider, acting as a subcontractor, assesses the probability of a default on payment based on a statistical procedure. As part of the payment procedure, and before the transfer of personal data, you are informed that data is being transferred, and which one, allowing you to interrupt this procedure if you wish.
12. WHAT ARE YOUR RIGHTS?
You can also, without having to justify the reason and free of charge, exercise your rights of access, modification, update or deletion of your data by sending your request in writing to our head office Sèvres Associés, Commercial Department, 107, rue de Sèvres 75006 PARIS or by e-mail to: email@example.com.
In order for us to satisfy your request, you will need to send us a copy of your identification document. The processing time for these requests will be a maximum of one month.
You can also revoke the consent you gave us for the collection and use of your data at any time, always without having to justify a reason for the advertising solicitation or the reception of our newsletters by clicking on the hyperlink present at the bottom of our correspondence or by e-mail to: firstname.lastname@example.org.
13. WHO TO CONTACT IN CASE OF CONFLICT?
In the event of any difficulties, Our Customer Service and/or Our Marketing Service are there to answer your questions and, will do their utmost to provide you with a satisfactory answer.
You can also, (under the Data Protection Act of January 6, 1978, as amended as well as the European General Data Protection Regulation n ° 2016/679) at any time address any complaint to the CNIL, the supervisory authority in France, by email, phone or letter to the following address: 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
Or via Internet : https://www.cnil.fr/fr/plaintes, Téléphone : 01 53 73 22 22
You also have the option of turning to another equivalent supervisory authority in the EU Member State in which you are domiciled, a list of which can be accessed by following the following link: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protectionauthorities/index_en.htm